What you need to know for your visit

• If it’s your first time requesting direct billing, please bring your insurance information and ID with matching names.

• While we understand that sometimes life happens and time isn’t on our side, please try to arrive at the clinic 5 minutes before your appointment. It gives you an opportunity to wind down before the treatment and allows us to maximize our appointment together.

• Please take a moment to review our COVID-19 safety protocol. These are put in place to ensure the safety and health of our patients and we thank you for understanding.

• If you have further questions, check out our Frequently Asked Questions.

What you can expect from us

• All our therapists adhere to strict guidelines of consent, boundaries and confidentiality bylaws set out by our governing college. We encourage patients to ask questions and to let us know how we can make your treatment more comfortable.

• No cookie cutter treatments. When you come in to see us, we listen to your goals and what you want to achieve out of the appointment. Tell us why you’re coming in and we’ll plan our treatment accordingly.